Welcome to The Learning Blog with Nicholas Webb – your go-to source for bold ideas and fresh perspectives on how to drive real enterprise success. From customer experience and cultural happiness to sales growth and the future of leadership, this blog covers what truly matters to organizations navigating a time of rapid and unprecedented change. Each post is powered by our proprietary TrendGPS™ data and the breakthrough research from Nicholas Webb’s multiple number one bestselling books. With a focus on clarity, innovation, and impact, this future-facing blog delivers practical insights and strategies to help you lead with confidence, align your teams, and drive measurable results in the modern business landscape.
Recent Posts
Where do Big Ideas Come From Unlocking the Innovation Triangle: Where Big Ideas Are Born
In this exciting episode of Innovation Superstar InfoCast, world-renowned innovation expert and best-selling author Nicholas Webb takes a deep dive into the Innovation Triangle—a powerful framework that drives groundbreaking ideas and successful innovation. Nicholas...
Customer Experience Is No Longer a Department—It’s an Innovation Strategy
The best organizations in the world are redefining customer experience. They no longer see it as a service touchpoint—they understand it as a core innovation activity. To truly move the needle, CX requires deeper insights, smarter strategies, and most importantly,...
Lessons in Learning. The Workforce Development Mandate for 2026 and Beyond.
We are entering a time of extraordinary change, and most organizations are quickly realizing that their legacy training strategies can no longer keep pace. The future of workforce development is not optional. It is a strategic requirement. Customer expectations are...
Innovation is Fake. How to Make Innovation Real.
Let’s be honest. Most innovation programs are performative. They’re filled with buzzwords, flashy workshops, and well-intentioned slide decks—but very little substance. Innovation has become more of a marketing slogan than a meaningful enterprise function. And in a...
Is Corporate Training a Joke?
It’s a fair question. In fact, it might be the most important question leaders need to ask right now. For all the time, money, and energy being poured into corporate training programs, we should be seeing measurable gains in workforce performance, engagement, and...