by Nick Webb | Jul 22, 2025 | Uncategorized
For over three decades, I’ve had the privilege of helping some of the world’s leading brands, healthcare systems, universities, and government agencies shape their futures through innovation. As a corporate strategist, inventor of over 40 U.S. patents, and someone who...
by Nick Webb | Jul 22, 2025 | Uncategorized
“Let’s use robots to handle non-human tasks, so we can focus on enhancing human-centric ones.” This guiding principle has never been more important. As artificial intelligence and automation redefine industries, many organizations are racing to digitize, optimize, and...
by Nick Webb | Jul 22, 2025 | Uncategorized
For years, companies have anchored their brand strategy around Customer Experience, or CX. It became the rallying cry for every department, every initiative, and every annual planning session. But here’s the truth. Traditional CX is no longer delivering results. In...
by Nick Webb | Jul 22, 2025 | Uncategorized
The way we work has permanently changed. And while the debates around “returning to the office” continue, one thing is certain the future of work is flexible, and organizations that lead with clarity, empathy, and strategy will be the ones that win. In my latest...
by Nick Webb | Jul 22, 2025 | Uncategorized
Let’s be honest, chaos isn’t coming, it’s already here. From supply chain disruptions to workforce volatility, from AI to shifting consumer expectations, the pace and intensity of change are only accelerating. The problem is, most organizations are still clinging to...