Student Experience (SX) Strategies and Training.

Take your organization and career to the next level

We can help you achieve far better customer insights, growth, and customer satisfaction, guaranteed.

Work with one of the Top Customer Experience Gurus in the World

Higher education is a subject of massive disruption. The two big disruptors, include the impact of the consumerization of education, and the impact of micro-learning and new curriculum delivery models. The best universities and colleges are building out robust Student Experience (SX) Strategies that include Certified Training, Student Journey Design and Personification.

Work with one of the Top Customer Experience Gurus in the World

Higher education is a subject of massive disruption. The two big disruptors, include the impact of the consumerization of education, and the impact of micro-learning and new curriculum delivery models. The best universities and colleges are building out robust Student Experience (SX) Strategies that include Certified Training, Student Journey Design and Personification.

                  

WHY CHOOSE US.

Best in Class Live, Virtual and Online Training

No longer can higher education maintain sustainable growth, quality in education and student happiness without the implementation of a Student Experience (SX) Strategy supported with best-in-class training. Simply put… we’re your best choice.

Student Satisfaction Insights and SX Planning Consulting

Need help developing your Student Experience Professional™ Strategy (SX)? Our Consulting division has worked with some of the best organizations in the world to help them master customer and student experience. In addition to our consulting services, we can help you get far better insights about your current state of student satisfaction. Please reach out for a free scoping call to learn more. Contact us link to contact page

FAST AND SCALABLE GROWTH

Organizations that eliminate punitive policies and friction can quickly open the floodgates of scalable revenue. What Customers HATE will show you how to create raving fans while building a
culture of happiness.

Available in bookstores worldwide this fall

Get the best training, and get certified fast!

Leadership and Executive Training

Our Certified Student Experience Professional™ (CSXP) Certification Program leverages decades of research. The CSXP Training Program is an easy-to-follow online certification program that can be completed in 6 to 10 weeks. Our students become the “Superstars” within their university or college by learning and deploying Student Experience best practices. In our program you will learn how to:

  • Develop Student Journey Innovation Mapping
  • Develop Student Personification
  • Student Experience Supports Diversity and Inclusion
  • Conduct a Student Experience Hackathon
  • Eliminate the 10 Things that Students Hate
  • Achieve Measurable Improvements on Student Satisfaction
  • Drive a Culture of Stakeholder and Student Happiness
  • Manage and Lead Remote Teams
  • Master Student Experience Design

Program investment is just $2,600 and includes all course materials and certification fee. Programs begin June 1, 2021. Course duration is approximately 6 to 10 weeks. Contact us now to reserve your place in our upcoming session. Contact us link to contact page

Get the best training, and get certified fast!

Leadership and Executive Training

Our Certified Student Experience Professional™ (CSXP) Certification Program leverages decades of research. The CSXP Training Program is an easy-to-follow online certification program that can be completed in 6 to 10 weeks. Our students become the “Superstars” within their university or college by learning and deploying Student Experience best practices. In our program you will learn how to:

  • Develop Student Journey Innovation Mapping
  • Develop Student Personification
  • Student Experience Supports Diversity and Inclusion
  • Conduct a Student Experience Hackathon
  • Eliminate the 10 Things that Students Hate
  • Achieve Measurable Improvements on Student Satisfaction
  • Drive a Culture of Stakeholder and Student Happiness
  • Manage and Lead Remote Teams
  • Master Student Experience Design

Program investment is just $2,600 and includes all course materials and certification fee. Programs begin June 1, 2021. Course duration is approximately 6 to 10 weeks. Contact us now to reserve your place in our upcoming session. Contact us link to contact page

Selected

One of the TOP 21 books to read on CX in 2021.

student experience BOOTCAMP

Host a live or virtual Student Experience Professional™ (SXP) Bootcamp for your organization. Our Bootcamp are fun, and they deliver measurable results, FAST!

Training and Development

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