Certified Customer Experience Advocate.

Take your organization and career to the next level


Certified Customer Experience Advocate  certification training

Customer Experience Advocate program targets customer experience leaders and provides them the systems and tools to lead customer-facing stakeholders. Learn the new Customer Experience systems and processes from one of the top customer experience thought-leaders in the world. Customer Experience Advocate course can typically be completed in 6 to 8 weeks.

Listen to one of our podcasts that talks about succeeding in customer experience management.


Master Customer Service while earning the prestigious “Customer Experience Advocate” Certification

This powerful Customer Experience Team Training program, provides our students powerful insights on how to improve empathy, human engagement and conflict resolution. Customer Experience team members need great tools and training. Especially in a time of massive change and increased customer demands. Not only will this program give you the secret tools to deliver the best experiences, it will also show you how to improve your own quality of work life.

Gain an unfair competitive edge with these learnings

Why should you care about happy customers?
Understanding the three principles of the happiest people on earth?
Make empathy part of who you are and get five-star ratings
Deal with upset customers in five easy steps
Create better experiences for you and the customer
How to become a Customer Service Hacker, and why it’s so important

What makes us different… is what makes us better

Outdated and frankly stale content is no longer good enough. Our Customer Experience training programs are based on research from three separate best-selling books. This research is forward facing and not an inventory of old-fashioned concepts and ideas that are destroying some of the best brands in the world. Our content will take you and your organization to a state of relevancy, innovation and most importantly future readiness.

Learnlogic BBB Business Review

Simply the best Customer Experience training

Go beyond old-fashioned customer experience  programs that no longer work in the friction free-economy. Our programs are taught by a world-renowned customer experience  and innovation thought leader. Designed to advance your organization and your career, our programs include skills-based learning that gets results.


What you get from our Customer Experience Program:

  • Your registration fee includes all online training and course material
  • Once you complete the program you will receive your Certified Customer Relationship Advocate (CCRA) Certification Designation and Certificate
  • You are also granted full authorization to use the certification logo on your website and social channels including LinkedIn, Facebook and Instagram. This is a fast way to build your career and your personal brand
  • You will also be subscribed to our weekly podcast to keep your learnings fresh
  • Most importantly you will receive the most actionable insights in the shortest period of time, which will allow you and your career to soar
  • Lastly, you will become part of the prestigious learnlogic™ alumni community. This will provide you the opportunity to collaborate and network with other alumni members


One of the TOP 21 books to read on CX in 2021.

"LearnLogic provided useful, practical information that I could instantly apply at my job. "

Chris C.

Business Development Professional

"This program gave me the skillset and important information needed to advance my career. The templates and resources were well-organized and applicable."

Jesse C.

Operations Manager

"The program went by really fast, and I learned a lot."

Stacy K.

Project Management Leader

"I loved this program! It’s not really a complaint, but I was learning so much that I wish it could have been just a little bit longer."

Taylor S.

Director of Marketing


Organizations that eliminate punitive policies and friction can quickly open the floodgates of scalable revenue. What Customers HATE will show you how to create raving fans while building a
culture of happiness.

Available in bookstores worldwide this fall